fix chrome scrollbar not working issue

Why Scroll Wheel Not Working on Google Chrome

In the fast-paced digital world, Google Chrome stands out as a reliable and feature-rich web browser. However, even the most robust tools encounter occasional glitches. One such issue that users often encounter is the Chrome scroll wheel stopping unexpectedly. This problem can be frustrating, hindering the seamless browsing experience users expect from Chrome. In this comprehensive troubleshooting guide, we will delve into the potential causes behind the Chrome scroll wheel malfunction and explore effective solutions to resolve the issue.

Understanding the Chrome Scroll Wheel Issue

Decoding the Phenomenon

The Chrome scroll wheel stopping issue manifests when users attempt to scroll through web pages using their mouse wheel, and suddenly, the scrolling ceases to respond. This problem can occur intermittently, leaving users puzzled about the root cause.

Causes of Chrome Scroll Wheel Stops Working

Hardware or Driver Issues

Hardware malfunctions or outdated drivers can be significant contributors to the scroll wheel problem on Chrome. If the mouse or its drivers are not functioning correctly, it can lead to erratic behavior, including the sudden stoppage of the scroll wheel.

Chrome Browser Extensions

Some Chrome extensions may conflict with the browser’s normal functioning, causing issues like the scroll wheel stopping. Extensions designed for manipulating web page content or altering browser behavior might interfere with the scrolling mechanism.

Browser Cache and Cookies

Accumulated cache and cookies can impact the browser’s performance, potentially leading to unexpected behavior like the scroll wheel not working. Clearing these elements can help in resolving such issues.

Browser Version Compatibility

Using an outdated version of Chrome may expose users to various bugs and glitches, including problems with the scroll wheel. Ensuring that Chrome is up-to-date can be crucial in resolving compatibility issues.

Operating System Compatibility

The compatibility between Chrome and the operating system (OS) can affect the scroll wheel’s functionality. Issues related to OS updates or compatibility can lead to unexpected disruptions in normal browser behavior.

Also Read – How Fix HTTPS Not Secure Website in Chrome

Solutions to Chrome Scroll Wheel Stops Working

Check Mouse and Drivers

To address potential hardware or driver issues, users should inspect their mouse and update its drivers. Visiting the manufacturer’s website or using the device manager to update drivers can help ensure the mouse functions seamlessly with Chrome.

Disable Chrome Extensions

Temporarily disabling Chrome extensions and observing whether the scroll wheel starts working again can identify if an extension is causing the problem. Users can then selectively enable extensions to pinpoint the conflicting one.

Clear Browser Cache and Cookies

Clearing the cache and cookies in Chrome can refresh the browser and resolve issues related to performance. Users can do this by navigating to the browser settings, locating the privacy section, and selecting the option to clear browsing data.

Update Chrome

Ensuring that Chrome is running the latest version is vital for resolving bugs and compatibility issues. Users can check for updates in the browser settings or allow Chrome to update automatically.

Check Operating System Updates

Ensuring that the operating system is up-to-date is equally crucial. Users should install any pending updates for their OS to maintain compatibility with the latest Chrome version and mitigate potential scroll wheel problems.


In conclusion, the Chrome scroll wheel stopping issue can be attributed to various factors, ranging from hardware problems to browser extensions and outdated software. By systematically troubleshooting and implementing the suggested solutions, users can restore the seamless scrolling experience on Google Chrome. Staying vigilant about keeping both the browser and the operating system up-to-date, along with periodic maintenance tasks like clearing cache and disabling conflicting extensions, can contribute to a hassle-free browsing experience.

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